This April 30, the contract that united FTI with the ownership of the Parque Paraíso I and II hotels ended. In March, the company that owns the complexes said that it has been "forced to terminate the contract with FTI Touristik GMBH due to non-payment of millions." 44 families are in limbo with antiquities in some cases 20 years old and where unions such as UGT or CC.OO have been out of coverage until they saw the real problem. This May Day in the south of Gran Canaria has served to demand from companies a certain coherence with EU standards on social protection. An example of certain shortcomings is what is happening with the companies FTI Germany and FTI Canaries.
The owner of the Parque Paraíso I and II hotel establishments in Playa del Inglés, Manuela Schmid, has denounced that FTI carried out the withdrawal from Social Security "illegally, since there has been neither information nor prior notice to the property or the own hotel workers". FTI made this measure using a local subcontractor located in Maspalomas. Inmaculada Betancor, spokesperson for the workers, already said in March that "the problem they have between two companies, the owner of the hotels and the one that had us subrogated, has affected us and we do not know what will happen."
On the other hand, at the end of 2021 the Austrian Association for Consumer Information (VKI) initiated proceedings against FTI Touristik GmbH on behalf of the Ministry of Social Affairs. The central point of the complaints were the clauses intended to make it difficult for travelers to assert their rights against the company. Other clauses concerned warranty limitations and high cancellation fees. A total of 49 clauses of the tour operator's general conditions were declared inadmissible.