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Maspalomas 24h | Newspaper of Maspalomas and Southern Gran Canaria
Socomtaxi takes another step towards the automation of the sector

Socomtaxi takes another step towards the automation of the sector

Cristian Sanchez Saturday, October 29 from 2022

Socomtaxi increases its commitment to the automation of services with PideTaxi, an app that aims to facilitate the service to users and relax the workload in the centers

 

The Taxi Marketing Society of Gran Canaria (Socomtaxi) has taken another step in the automation of its services with PideTaxi, a free app that aims to make it easier for the user to contract a service. The app does not charge any commission or extra charge for its use, the client only pays for the race.

 

PideTaxi uses geolocation services to facilitate the driver's location of the client, as well as to allow the vehicle to be tracked to the meeting point during the wait. The download via QR code and a fairly intuitive interface, which even allows you to consult a history of the requested services, make the app a very attractive option for any user who needs Socomtaxi services.

 

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But the sector itself also benefits from these services. As José Bordón, president of Socomtaxi, comments, PideTaxi will make it possible, among other things, to reduce the workload received by the cooperative centers, thus allowing for reduced waits for calls when requesting a taxi. This will also make the work of the operators easier; Four people work per shift at the Socomtaxi headquarters and receive an average of 600 calls per day, reaching up to 800 per day on special occasions, according to José.

 

José Bordón himself, along with representatives from Socomtaxi, gave Maspalomas24h an exclusive demonstration of the PideTaxi service management system from the company's headquarters. This service is based on Alfa 6.0 software , the most advanced fleet management software to date. The system integrates seamlessly with Socomtaxi's offices, further facilitating the smooth operation of the app in the municipalities where the company serves: Mogán, San Bartolomé de Tirajana, Santa Lucía de Tirajana, Agüimes, Ingenio, and Telde.

 

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José Bordón emphasized his commitment to automating the taxi sector, expressing his satisfaction and confidence that the app's implementation will help him achieve his goals. According to data provided by Socomtaxi, the average number of annual services dispatched in Maspalomas alone exceeds half a million, 65% of which are automated. José explained that these figures are due to another automation service called Click Taxi , available at hotel and apartment receptions in Gran Canaria's main tourist areas, which allows users to book a taxi without calling a dispatch center. The president anticipates that with the implementation of PideTaxi, this 65% will increase to 90%.

 

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This new service reaffirms Socomtaxi's commitment to its customers, a commitment that has propelled the company to the top of the national rankings for large fleet management. With 854 vehicles available to its customers in the six municipalities where it has operated since 2007 , Socomtaxi looks to the future with enthusiasm for innovation within a sector that is fundamental to the community.

 

PideTaxi can now be downloaded on both Android and iOS.

 

 

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