Booking.com, owner of Rentalcars.com, has awarded the management of Europcar in Playa del Inglés for its effort and quality of service to customers, especially tourists, who come on vacation to the south of Gran Canaria. The car rental business in the south of Gran Canaria is a very important sector for the island's economy, as reported by the company to Maspalomas24H. The sector is dominated by a few large companies, such as Europcar, Hertz and Avis. These companies operate from a wide network of offices located at the Gran Canaria airport, in the main tourist centers in the south of the island. The sector is growing at a constant rate, driven by the increase in tourism on the island. In 2023, the number of tourists visiting southern Gran Canaria reached 5 million, an increase of 10% compared to the previous year.
Booking.com has announced the award in the south of Gran Canaria at its 12th annual Traveler Review Awards. Based on more than 309 million verified customer reviews, and in recognition of consistently delivering excellent service and hospitality, Europcar receives the award Booking.com Traveler Review Award 2024 among 449 car rental companies from around the world. TUI Cars has awarded Top Car AutoReisen, a company based in Gran Canaria, as one of its best car rental partners worldwide. Customers reward quality service at more than 100 passenger car rental companies around the world.
Companies in the south of Gran Canaria are traditionally excellent in this type of services. Top Car AutoReisen has been collecting TUI Cars Awards for years in the category of up to 10.000 reservations thanks to a customer satisfaction of 99,34%. The director of contracting and quality management of TUI Cars, Beate Kuszewski, explained that "the service provided by the partners is decisive for the quality of the holidays in the south of Gran Canaria." "An award like the TUI Cars Award provides extra motivation for our partners to improve themselves year after year."
