FTI has filed for bankruptcy. Following the bankruptcy of Thomas Cook in 2019, FTI is now the third European travel operator to file for bankruptcy. It is assumed that 66.000 tourists from Germany arrived in the Canary Islands every day to basically visit Gran Canaria and Fuerteventura. The company is working hard to ensure that voyages from the Canary Islands that have already started can be completed as planned, FTI said. The tourist information telephone number is +49 (0)89 710 45 14 98.
From this Tuesday, June 4, trips that have not started can no longer be made or can only be made partially. This affects all services booked with FTI Touristik GmbH. These include the FTI brands in Germany, Austria and the Netherlands, the 5vorFlug brand in Germany, BigXtra Touristik GmbH and the rental vehicle brands DriveFTI and Cars and Camper. Bookings made through third-party providers such as TUI or Alltours that were booked through FTI Touristik portals are not affected by insolvency.
In many cases it depends on whether or not the German Travel Insurance Fund (DRSF) applies. If a package holiday has been booked, this will be done. If only individual services have been booked, such as a hotel stay or a rental car, this will not be done as DRSF is legal insurance cover for package holidays. In most cases, the DRSF should apply, since FTI primarily sells package holidays.
The company said it is working to ensure that trips that have already begun can be completed as planned. Where this is not possible, a return trip to the original departure point must be arranged. The DRSF comes into effect on package tours and brings travelers back home if necessary. If only individual services were booked through FTI, tourists are not covered by the DRSF.