Facua filed a complaint against Rodrigonsa weeks ago for alleged “misleading advertising”, but the company has provided supporting documentation that refutes the accusation of the consumer association
A few days ago, FACUA-Consumers in Action filed a complaint against the Canary Islands company Hijos de Moisés Rodríguez González SA (Rodrigonsa), accusing it of misleading consumers by promoting its butter under the brand name "La Irlandesa" with no evidence other than some problems experienced when processing the application for registration of a European Union trademark.
According to FACUA, the product is made in the Canary Islands but its labelling and names, such as "Pure Irish Butter" and "Original Irish Butter", could lead consumers to believe that it is a product imported directly from Ireland.
For its part, Rodrigonsa, one of the main suppliers of food for the hotel and tourism industry in the south of Gran Canaria with brands such as “La Irlandesa” or “Citterio”, has responded to these accusations by stating that the butter sold under the brand name "La Irlandesa" does indeed originate in Ireland.
The company claims that it imports raw materials from Ireland and provided the news agency Servimedia with documentation proving the traceability of the product, including technical sheets from suppliers and import declarations submitted to the competent authorities.
Among these documents are records indicating that the Republic of Ireland was the country of origin of nearly 900
The company has requested a correction of the information released by FACUA, stressing that the butter it sells under the brand name "La Irlandesa" originates in Ireland and that the initial information suggesting otherwise was inaccurate.
However, the association has not yet commented on the matter nor have they removed the original post in which they made the complaint public on their website, although the video in which they reported on this issue is no longer on their Instagram account.
