Lifeguards from Look Up, a company responsible for providing services to Lopesan hotels, have spoken out against the critical employment situation they have been experiencing for months. They claim to have received no support from either their works council or the hotel chain, despite having formally reported their situation.
According to the workers, the Unitary Workers' Committee (CTU), elected by the workforce, has completely ignored the issue since August 2024. In December of that year, a letter was sent to Lopesan informing them of Look Up's continued payment delays. Despite this, they claim that no measures have been taken to guarantee their job or financial stability, even after the company filed for bankruptcy a few weeks ago.
Lopesan's response, they claim, has been to outsource part of the service to the temporary employment agency Activa Canarias, creating a situation of labor inequality within the hotels themselves. "It's surreal," they claim, "that there are two companies providing the same service, but only Activa Canarias employees are receiving their salaries normally, while we haven't seen a euro for months."
Some lifeguards claim they haven't been paid since December 2024, while others have been unpaid since January 2025. They also report that various hotels are spreading false information to keep services running and prevent employees from leaving their posts. "They're using us to keep the pools covered while we work for free. How long will this last?" they ask. The staff demands an immediate solution and warns of the physical and emotional strain this situation is causing.











